Refrigeration Monitoring and Control

Your One-stop Partner for all things Refrigeration Data, Analytics and Automated Control.
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Trusted by Leading Refrigeration and FM Teams

Charles Tyrwhitt
Dobbies
L'Occitane
Aldi
Stonegate

Prevent Product Loss with Remote Temperature Monitoring

Conex OS centralises temperature telemetry from every connected refrigeration asset in the field, providing automated signals when temperatures go over setpoint or are unable to achieve setpoint.
  • Cut Manual Temperature Checks by up to 90%
  • 100% Digital Temperature Records for Compliance
  • Detect Temperature Excursions in Seconds, Not Hours
  • 0 CapEx Deployment
  • Mitigate £10k - £100k Stock Loss Risk in Every Store
Refrigeration Monitoring & Control

Deep-level Refrigeration Diagnostics

Centralise telemetry from hundreds of refrigeration control points—including superheat, evaporator and suction temperatures, setpoints, regulation state, expansion valve position, fan status, pack discharge pressure, and refrigerant leak indicators—within a single platform for real-time visibility and diagnostics.
  • 20 - 30 Telemetry Points per Asset
  • Portfolio-Wide Visibility Across 100s of Assets
  • Second-Level Fault Detection, Enabling Diagnosis of Refrigerant Issues Before Problems Arise
  • 24/7 System Telemetry Without Site Visits
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Remote Refrigeration Commissioning and Store Proving

Users of refrigeration systems often lose weeks on commissioning, delaying business operations. Post-installation, systems drift from setpoints, increasing energy use and operational risk. LoweConex enables remote commissioning and control oversight to keep equipment optimised from day one, accelerating operations while improving energy performance and profitability.
  • Instant Live Telemetry from Newly Connected Assets
  • Remote Changes via Two-way Control
  • Remote Lockdown to Stop Setpoint Drift
  • Ongoing Alarm Triaging and Automated Monitoring
  • Reduce Commissioning from Weeks to Days

Two-way Control for Every Unit

LoweConex provides two-way control of refrigeration cabinets, ensuring every pack, integral and cold room operates as per manufacturer standards, maximising energy saving potential. Enable dynamic re-merchandising with remote setpoint changes, overnight switch-off for non-perishable goods or push defrost cycles at scale during DSR events to maximise cost efficiencies.
  • Between 8 - 24 kWh Average Daily Saving per Site
  • 3,520 MWh Saving Delivered in One Year for Major Fashion Retailer when Combined with HVAC
  • £400k Combined HVACR Savings Delivered in Year for 280 Convenience Stores
  • Provides Tangible ROI Typically Covering 3 - 4x Licence Fees
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Enhanced Refrigeration Maintenance Outcomes

Conex OS automates refrigeration alarm triage, severity ranking, and work order creation within integrated CAFM/CMMS platforms to streamline maintenance mobilisation.
  • 5x Uplift in Work Order Accuracy, Improving Maintenance Efficiencies
  • 70% Reduction in Maintenance and Capital Analysis time
  • 2 - 5% Uplift in Asset Availability, Increasing Revenue Maximisation
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Asset Performance Scoring for Every Cabinet

Score each refrigeration unit on time to setpoint, alarm frequency, and temperature excursions, allowing teams to quickly identify drifting or underperforming assets and make informed maintenance and capital replacement decisions.
  • Data-driven Decisions and Improved Capital Outcomes
  • Save £m's in Financial Year by Deferring Unnecessary CapEx
  • Improve Commercial Strategic Decision-making and Direction
  • Enhance Maintenance Outcomes, Shifting to Proactive Maintenance over Reactive Fixes
  • Tangible and Scalable Cost Saving Portfolio-wide
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AI-Readiness for Predictive Maintenance

Every refrigeration operator wants predictive maintenance, digital twins, energy forecasting and agentic AI, yet without centralised intelligence, getting there is impossible. LoweConex ensures portfolio-wide data is fed in to a centralised data lake, ready for advanced AI and ML capabilities.
  • High Frequency Data from Every System in the Estate
  • AI-Enablement for Portfolio-wide Predictive Maintenance
  • Generative AI for Automated Insights and Reporting
  • Defined AI Roadmap with Agentic AI in 2026
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Smart-enabled Rental Refrigeration

Operators often need additional refrigeration capacity to support seasonal demand, maintenance events, or operational changes. Through Lowe Rental, LoweConex provides CapEx-free, smart-enabled refrigeration assets that integrate directly into the Conex OS platform, delivering flexible capacity with full visibility, control, and performance insight across the estate.
  • Reduce Total Cost of Ownership with Flexible Repayment
  • Full Service Including Design, Installation, Maintenance and Optimisation
  • Scalable to Your Needs, Whether it's 50 Cabinets or 5000
  • Centralised Control for Both Remote and Integral Systems from One Provider
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HFC and F-Gas Phase Out

HFC phase-out is difficult to manage without clear visibility into refrigerant leaks and asset performance. Conex OS detects leaks early through refrigeration telemetry, enabling faster remote remediation. This helps prioritise replacements while reducing refrigerant loss, cost, and disruption.
  • Remote Leak Detection to Mitigate Compliance Risk & Fines
  • Automated and Proactive Work Orders to Resolve Leak Risk
  • One Pane of Glass to Identify High-GWP or Non-compliant Assets for Replacement
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Additional Services

Refrigeration teams often lack the technical expertise or data analysis needed to optimise complex systems. Conex OS users can access LoweConex Technical and Data Science services for system optimisation, performance analysis, and capital planning—helping improve reliability and inform better operational decisions.

Browse Services
Technical Services

Tap into the expertise of Remote BMS Engineers and Technical Refrigeration Specialists for day-to-day queries, or commission ongoing, bespoke optimisation of BMS panels across a vast, multi-store estate. Technical Services are at hand to support as an extension of resource for stretch or scaling projects.

Data Science

With thousands of centralised Refrigeration Telemetry points, your teams are empowered with more intelligence than ever through Conex OS. Our Data Science services can support you to get the most from the data, conducting further offline and in depth analyses to advise on decision-making in capital replacement, maintenance PPMs, energy optimisation and more.

Managed Services

Day-to-day, large refrigeration estates need ongoing observation, human support and intervention to keep operations running business as usual. We can provide Managed Service supports for large, enterprise grade customers, helping to take on more on the overall end-to-end management of your entire fleet.

How We Help

LoweConex is your end-to-end partner for all things refrigeration data, monitoring, control and ongoing optimisation. We help turn your critical asset challenges into operational benefits.

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Your Challenges

Manual Food Compliance Checks

Staff waste hours in every store manually checking refrigeration cabinets one-by-one, distracting them from other revenue generating tasks.

No Centralised Visibility or Control

Disparate FM data is lost in silos across different BMS and controllers, leaving FM teams blind to performance with no capability to control at scale.

Poor Capital and Maintenance Decisions

With no true intelligence, leadership make poor capital and maintenance decisions, wasting millions year-on-year on the wrong investments.

How LoweConex Helps

Automated Food Compliance

Temperature data is logged down to every second and held in Conex OS for up to 7 years.

One Cloud Layer for Unified Control

Visualise, interrogate, automate and control every refrigeration unit from one platform.

Data-driven Capital Decisions

Analyse data to benchmark asset performance and make decisions on actual performance.

Conex OS provides automated dataflows from all stores to a single platform, providing transparency and enabling our team to remotely observe, analyse and control refrigeration and HVAC units at scale with the touch of a button.

Julie Sheldon
Property Compliance Manager at The Midcounties Co-operative

As we set targets to reduce emissions and energy waste, we noticed HVAC was a significant contributor to consumption. LoweConex enabled us to connect those assets in a cost-effective way where BMS was unsuitable, enabling scalable two-way control to eliminate energy waste in the estate

Gareth Strangwood
Head of Facilities and Distribution at Charles Tyrwhitt

LoweConex have played a key role in this work, helping us not only to understand the energy consumption of our estate, but unlocking mass control that has generated significant energy, carbon reductions and cost savings across our diverse property portfolio

Senior Director
Head of CSR and Procurement at Leading Sports Retailer

Unsure Where to
Get Started?

Following our proven methodology, we cleanse and centralise your data, layer in intelligent automation, and scale optimisation across your estate, in turn delivering measurable maintenance efficiency, energy savings, and control.

Getting Started
Phase 1
Data Cleansing and Centralisation

Understanding your existing infrastructure, centralising your data and providing a Single Pane of Glass view.

Phase 2
Analysis, Automation and New Insights

Layering automation to your centralised telemetry, improving fault detection & diagnostics to optimise maintenance delivery and outcomes.

Phase 3
Scalable Control and Optimisation

Data-driven services and software optimisations to boost energy efficiency, maintenance savings and business profitability.

See how Conex OS supports Leading Brands

Julie Sheldon

Head of Energy Efficiency, The Midcounties Co-operative

The software now provides automated dataflows from an asset level to a single platform, providing transparency and enabling our team to remotely observe, analyse and control refrigeration and HVAC units at scale with the touch of a button.

  • 15.42 kWh Savings per store per day
  • 124 Connected Sites and Stores
  • Over 500k kWh Saved from February 2024

Michael Brooks

Head of Construction and Maintenance

Procuring SMART Enabled Rental refrigeration from Rental+ and LoweConex has transformed the impact on our estate energy and maintenance efforts. The combined CapEx and Software offering provides us not only with the physical assets we require for our stores, but complete and ongoing visibility in to the performance of those assets and reliable maintenance services should they be required.

  • 567 Smart-enabled Refrigeration Assets
  • £787.11 Saved per Cabinet
  • £417,120 Total Savings provided

Andrew Cavanagh

Stonegate Group

LoweConex have been a crucial partner in identifying optimisation opportunities in our estate, and are helping us achieve unmet energy reduction with significant potential to scale the impact and further our reduction for years to come.

  • 8% Energy Saving per Pub
  • £4,600 Saving in Energy Costs per Location
  • £1.1m Saved Year-on-Year

Gareth Strangwood

Director of Distribution & Facilities

Our investment in LoweConex paid off rapidly through significant energy cost savings, providing payback within 18 months. As we set targets to reduce emissions and energy waste, we noticed HVAC was a significant contributor to consumption. LoweConex enabled us to connect those assets in a cost-effective way where BMS was unsuitable, in turn lowering CapEx and enabling scalable two-way control to eliminate energy waste in the estate.

  • 16.87% Average Daily Saving
  • 2.4 Stores Powered for Free
  • 100% Connected HVAC Sites Optimised

Contact Us For a Discovery Call

We’re looking forward to supporting you on your facilities, energy and data journey. To arrange a call back, complete the short form and a member of our team will be in touch.